Every Organization Needs an Advisor
Episode # 1
Healthcare Strategy
With Special Guest Alan Weiss

The Healthcare Leadership Experience With Lisa Miller

Every Organization Needs an Advisor

In these audiograms, taken from Episode 1 of The Healthcare Leadership Experience, Dr Alan Weiss, Founder and CEO, Summit Consulting Group, discusses successful strategies for healthcare leaders in an era of profound change.

Every organization needs an advisor, health systems are no different

Regardless of sector, an independent advisor offers a different frame of reference, opportunities to identify cost savings or improve patient care.  An experienced healthcare consulting provider partners with hospitals to achieve those goals.

Adapting to change versus exploiting change

There’s a difference between adapting to change and exploiting change.

Adapting to change happens when people work at home during a pandemic.

Exploiting change is in the use of technology and media like Zoom to create meetings and deliver services to your customers.

In healthcare, exploiting change means utilizing telehealth to deliver patient care.

We need to exploit change.

Things aren’t going back to normal

The changes we’ve seen will last well beyond the pandemic. Health systems that harness disruption and volatility to their advantage, as ‘’offensive weapons’’, are the organizations that will come out on top.

Creating a more effective healthcare strategy

The strategies in place pre-pandemic, by definition, are no longer effective. As leaders in healthcare, you have to change your strategy to adapt to changing conditions.

If your organization is in the second year of a three year strategy that began before the pandemic, that strategy needs a rethink. Conditions have radically changed.

Your hospital needs to create a new strategy to recover financially and continue to provide quality patient care.

A hospital cost savings roadmap is your starting point.

No organization has happy customers if their employees are unhappy

To deliver exceptional patient care, people have to trust your hospital and feel they are being taken care of. To achieve that, your employees, your frontline staff, have to feel taken care of too.

Listen to Episode 1 of The Healthcare Leadership Experience.

Lisa Miller

Lisa Miller

Lisa Miller is a consultant, speaker, and podcast host. Her consulting firm, VIE Healthcare, has provided services to over 1,000 hospitals and organizations since 1999.

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