This research report was compiled by Lisa Miller.
EXECUTIVE SUMMARY
Historically, revenues in the healthcare sector have generally risen faster than expenses, allowing room for flexibility and margin improvement within hospital budgets. That trend is changing. More recently, the growth of expenses has begun to outpace that of revenues and predictions suggest a period of slower revenue growth for the foreseeable future. It is estimated that average hospital costs will need to fall by 24% by 2022 in order to break even.¹
In the face of intensifying margin pressures, outsourcing services is seen as a vital strategy to balance the cost to revenue ratio.
Our team at VIE Healthcare Consulting® has compiled this research paper to ensure your outsourced service provider delivers the highest quality return on investment (ROI) and best possible performance by implementing contract terms and pricing that solidify optimal results.
¹https://www.healthcarefinancenews.com/news/hospital-costs-should-be-cut-24-percent-2022-break-even-outsourcing-may-help-survey-says
How to Guarantee Extraordinary Performance From Your Outsourced Service Providers
- Lisa Miller
- Process Improvement, Research Reports

Lisa Miller
Lisa Miller is a consultant, speaker, and podcast host. Her consulting firm, VIE Healthcare, has provided services to over 1,000 hospitals and organizations since 1999.
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