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VIE Healthcare's simple 3 step process

VIE Healthcare's

simple 3 step process

Step 1

Schedule a Call

On your initial consultation call, we will want to learn about your goals and how VIE Healthcare® can support you and your team.

Step 2

We Analyze Your Data

The team at VIE Healthcare® will create a customized solution specifically focused on your hospital's needs and the outcomes you want to achieve.

Step 3

You Achieve Rapid Results

VIE Healthcare® will dedicate expertise and resources that support you and your team to your success.

Step 1

Schedule a Call

On your initial consultation call, we will want to learn about your goals and how VIE Healthcare® can support you and your team.

Step 2

We Analyze Your Data

The team at VIE Healthcare® will create a customized solution specifically focused on your hospital's needs and the outcomes you want to achieve.

Step 3

You Achieve Rapid Results

VIE Healthcare® will dedicate expertise and resources that support you and your team to your success.

Start our 3 Step Process

Schedule your call today

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Schedule your call today.

As we discussed in part one of this series, healthcare billing can often create problems and this can have a negative impact on a patient’s overall experience.

So, every hospital’s overall goal should be to make patient payment easier.

Here are some ideas to help facilitate this:

  • Give patients multiple methods of payment (“71% of consumers saying that being offered multiple ways to pay increases their satisfaction” (Fiserv, “Eighth Annual Billing Household Survey, Fiserv Inc., 2016))
  • Set up automatic payments and save credit card information for recurring bills.
  • Consolidate multiple charges for the same visit into one bill.
  • Use electronic/digital communication/billing whenever possible to speed up the process.
  • Create online, user-friendly, customizable platforms to view and pay EOBs/bills.
  • Offer multiple options to pay bills over extended periods of time.
  • Offer discounts for paying early (even at time of service) or paying with cash.
  • Educate staff on how to discuss payments with patients.
  • Allow/offer the option of patients paying prior to service or while they are still on site.
  • Know how much you are spending on debt collection and cut your losses when needed. Only $15.77 of every $100 is recovered once debt goes to collections. (https://nationallist.blog/2016/10/13/medical-debt-collection-difficulties/)

These solutions can help make bills less confusing, relieve patients’ financial burdens, and help hospitals reduce bad debt by seeing more bills paid and by seeing bills get paid sooner.

Improve your organization’s financial performance AND increase patient satisfaction by giving patients transparency and control, while simplifying the payment process. Click To Tweet

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© VIE Healthcare® Consulting - All Rights Reserved || Policies
VIE Healthcare is approved under the Small Business Set-Aside Act and Minority and Women Certification Program

© VIE Healthcare® Consulting
All Rights Reserved || Policies

VIE Healthcare is approved under the Small Business Set-Aside Act and Minority and Women Certification Program

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Maximize your hospital’s profitability and enhance patient care.

Subscribe to The Cost Advantage of Healthcare Leaders and receive this special report with 15 Innovative Cost Savings Strategies

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