Nurses Enhancing Patient Care This article was written by Lisa Miller. Nurses have again topped a survey naming them the most trusted profession in the US. By engaging with this extensive resource, healthcare leaders can uncover vital front line insights and learn how nurses can enhance patient care and save your hospital money. The survey,
Looking for Solutions To Save Money and Improve Care? This article was written by Lisa Miller. Healthcare organizations looking for solutions to save money and improve care can overlook one key source of frontline insights – your patients. What patients know about saving money and improving care could provide your hospital with the answers it
Readmissions Are Preventable This article was written by Jim Cagliostro. Hospital readmissions are costly but many of those readmissions are preventable. What can your hospital do to minimize the high cost of readmission? Readmissions cost your hospital more The facts reveal the costs: Research from the Agency for Healthcare Research and Quality (AHRQ) shows that
Understanding and Transforming the Patient Billing Experience This article was written by Jim Cagliostro. US healthcare is the most expensive in the world and the billing and payment process is extremely complex and difficult to navigate. It is one reason why your patient billing needs a makeover. The task of understanding and transforming the patient
This article was written by Jim Cagliostro. Patient Experience Transformation Transforming the patient experience should be a priority for every health system. In this article, I explain why it’s important and how to do it. Why the patient experience matters Providing outstanding customer service is a priority in many industry sectors. Have you ever visited a
