Strategic Healthcare Liason In these audiograms, from Episode 10 of The Healthcare Leadership Experience, Lisa Miller is joined by Noah Fleming, strategic marketing expert, and CEO of The Fleming Consulting Company. Successful Patient Referrals Require a Process In every organization, customer referrals are intended to generate additional revenue. How successful those requests depend on following
Innovation Will Feel Disruptive In these audiograms, taken from Episode 9 of The Healthcare Leadership Experience, Lisa Miller is joined by Charlene Li to discuss harnessing a disruptive mindset in healthcare. Any Worthwhile Innovation Will Feel Disruptive Innovation moves your organization from its comfort zone into a new space. Making that transition is a challenge.
Improving Performance for Internal Business In these audiograms, from Episode 11 of The Healthcare Leadership Experience, Lisa Miller is joined by Curtis Brooks. Together they discuss how to think differently when engaging with the C-Suite and build a high performing internal business. There Are Identical Success Factors To Building A Business Case An internal business
Hospitals Challenges With Purchased Services Strategy In these audiograms, taken from Episode 13 of The Healthcare Leadership Experience, Lisa Miller is joined by Luis Martinez to discuss purchased services multi-year strategy Contract Expiry Dates Didn’t Change Because Of The Pandemic One of the biggest challenges hospitals face is that they put projects on hold during
Telehealth and Virtual Care In these audiograms, taken from Episode 15 of The Healthcare Leadership Experience, Lisa Miller is joined by Thomas Foley, Chief Growth Officer at GenieMD, to discuss telehealth and virtual care in the patient experience. Virtual Care Emerged as a Result of COVID Most people don’t remember, but pre-Covid there were some
Rethink Hospital GPO Strategy In these audiograms, taken from Episode 14 of The Healthcare Leadership Experience, Lisa Miller is joined by John Reese to discuss the hospital supply chains and why hospitals need to re-think their GPO strategy. Over Half of Hospitals Aren’t Happy With Their GPO Performance 55% want a better pricing from their
Engagement for Cost Savings In these audiograms, taken from Episode 16 of The Healthcare Leadership Experience, Lisa is joined by her producer Lisa Larter. Together they discuss the importance of creating an engaged healthcare organization and cost-conscious culture. Engaged Healthcare Organizations Have Cost-Conscious Cultures An engaged healthcare organization has three parts; vision, visibility, and value.
How to Maximize Margin Improvements In these audiograms, taken from Episode 17 of The Healthcare Leadership Experience, Lisa Miller discusses how to maximize margin improvement opportunities in healthcare. Non-Labor Costs Are Your #1 Cost Savings Opportunity There are huge opportunities for hospitals to review their contract management, to self-contract, to be bold and visionary. Those
Healthcare Systems Relationship With the Community In these audiograms, taken from Episode 18 of The Healthcare Leadership Experience, Lisa is joined by Geoffrey Roche, VP of Dignity Health Global Education. Together they discuss the importance of their healthcare systems relationship with the community, equity in education, and skills-based learning opportunities for all healthcare professionals. Successful
Growing through Analysis In these audiograms, taken from Episode 19 of The Healthcare Leadership Experience, Lisa discusses the need for analyzing hospital margins and the role that cost awareness plays in patient care. It’s a Huge Myth That Hospitals Are Making Lots of Money If your hospital has a positive margin derived mainly from investments,
2022 Healthcare Predictions In these audiograms, taken from Episode 29 of The Healthcare Leadership Experience, Lisa is joined by Lisa Larter to discuss predictions for healthcare in 2022. What to Expect in 2022 Healthcare Prediction #1 The hospital supply chain will need substitutes and effective data analysis Hospital supply chain needs to focus on planning,
Exploring Pipeline for Margin Improvement In these audiograms, taken from Episode 20 of The Healthcare Leadership Experience, Lisa Miller is joined by her producer, Lisa Larter, and Rich Dormer and Bryan Covert from the VIE Healthcare team. Together they discuss planning your health system’s pipeline of cost savings opportunities for 2022. Have a Pipeline of
