Healthcare Delivery is Changing – What Is The Future of Telehealth?


In this report, we explore the history of telehealth in the United States and consider the impact of the COVID-19 crisis, together with the current infrastructure and future strategies for the implementation of telehealth.

We will also explore the regulations in this area and the readiness of the current health system to sustain telehealth services in the long term.

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Telehealth is defined by The Agency for Healthcare Research and Quality (AHRQ) as:

“…. the use of telecommunications technologies to deliver health-related services and information that support patient care, administrative activities, and health education.”

In recent years, its use has expanded to include a vast array of services and technology used in American healthcare.