Patient Satisfaction & Your Hospital’s Financial Performance

by | Apr 3, 2020 | Patient Experience Consulting, Research Reports

This research report was compiled by Sue Farkas.

Technology is changing the way in which we live and work, and the healthcare sector is not immune to this disruptive change. The emerging ‘retailization of healthcare’ is leading to expectations of a ‘purchasing experience’ among consumers and the consumer-patient is more discerning, utilizing online and social tools to research a prospective healthcare provider.

Today’s emphasis is on high quality, low cost and convenient healthcare. Poor levels of patient satisfaction influence patient choice, their public feedback and subsequently your hospital’s HCAHPS scores and revenue.

Drawing on our frontline expertise at VIE Healthcare®, this report explores five key strategies to enhance the patient experience, together with an introduction to an innovative digital transformative tool to begin that process, iSUGEZT.

If hospitals are to respond with agility and transform their financial position, prioritizing patient satisfaction is essential.

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How to work with us

VIE Healthcare's simple 3 step process

VIE Healthcare's

simple 3 step process

Step 1

Schedule a Call

On your initial consultation call, we will want to learn about your goals and how VIE Healthcare® can support you and your team.

Step 2

We Analyze Your Data

The team at VIE Healthcare® will create a customized solution specifically focused on your hospital's needs and the outcomes you want to achieve.

Step 3

You Achieve Rapid Results

VIE Healthcare® will dedicate expertise and resources that support you and your team to become a high performing hospital.

Step 1

Schedule a Call

On your initial consultation call, we will want to learn about your goals and how VIE Healthcare® can support you and your team.

Step 2

We Analyze Your Data

The team at VIE Healthcare® will create a customized solution specifically focused on your hospital's needs and the outcomes you want to achieve.

Step 3

You Achieve Rapid Results

VIE Healthcare® will dedicate expertise and resources that support you and your team to become a high performing hospital.

Maximize your hospital’s profitability and enhance patient care.

Subscribe to The Cost Advantage for Healthcare Leaders and receive this special report with 15 Effective Cost Savings Strategies

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Maximize your hospital’s profitability and enhance patient care.

Subscribe to The Cost Advantage for Healthcare Leaders and receive this special report with 15 Effective Cost Savings Strategies

You have Successfully Subscribed!

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