Healthcare Technology Costs

Electronic health records, online patient portals that allow patients to view their personal health information, make payments, and schedule appointments online, as well as the costs to upgrade and maintain these systems, are just a few contributors to significant increases … Continue reading

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Hospital Mergers and Acquisitions

This article was written by Jim Cagliostro. If you work in healthcare, chances are you have experienced or will experience some sort of merger or acquisition. Changes with Medicare and Medicaid reimbursement and reporting, in addition to the push for increased … Continue reading

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5 Things to Know About Healthcare Telecommunication Costs

This article was written by Jacqueline Oberst. Here are a few thoughts on healthcare telecommunication costs which your organization needs visibility to: 1. Just because your telecommunication costs are consistent each month does not guarantee that billing is accurate. 2. … Continue reading

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Healthcare Decision Analytics

This article was written by Rich Dormer. For more than a decade, I have been working successfully with senior executives and key stakeholders at hospitals and healthcare systems within the United States in identifying areas to extract unnecessary costs within … Continue reading

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Hospital Billing and Patient Experience (Part 2)

As we discussed in part one of this series, healthcare billing can often create problems and this can have a negative impact on a patient’s overall experience. So, every hospital’s overall goal should be to make patient payment easier. Here are some ideas … Continue reading

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Hospital Billing and Patient Experience (Part 1)

Organizations must change the way they approach the patient financial experience. Why? There are a few major reasons for this: Patients are bearing the responsibility of a larger portion of their healthcare bills. Patients can’t afford to pay large hospital … Continue reading

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